Email Address

awad@oda.gov.ae

Phone Number

02-228-2059

Our Location

Plaza 30, Building No. 7,
Delma St, Abu Dhabi, UAE

Privacy Policy

Animal Welfare Abu Dhabi (AWAD) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website and services.

1. Information We Collect

We may collect:
  • Personal details (name, email, phone number) when you contact us, register as a volunteer, or submit an adoption application.
  • Donation information when you contribute financially, processed securely via partner payment providers.
  • Event registrations (name, contact info, and preferences).
  • Website usage data (via cookies and analytics) to improve user experience.

2. How We Use Your Information

  • To process adoption and volunteer applications
  • To communicate about events, campaigns, and updates.
  • To process donations and issue acknowledgments.
  • To improve our website, services, and community engagement.

3. Data Sharing

  • We do not sell or rent your data.
  • We may share limited information with partner shelters, veterinary clinics, or service providers only when necessary to deliver AWAD’s services (e.g., adoption processing, veterinary appointments).
  • Donation details are securely handled through authorized third-party payment providers.

4. Data Security

  • AWAD implements appropriate measures to protect personal information from unauthorized access, misuse, or disclosure.
  • While we strive to safeguard your data, no system can guarantee 100% security.

5. Your Rights

You have the right to:
  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data, subject to legal and operational requirements.

6. Cookies

  • Our website may use cookies to enhance your browsing experience.
  • You can disable cookies in your browser settings, but this may affect website functionality.

7. Children’s Privacy

  • Our services are not directed toward children under 12 years old.
  • Volunteers aged 12–17 must have parental consent for participation.

8. Updates to Privacy Policy

AWAD may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

For questions regarding this Privacy Policy or to exercise your rights, please contact us at awad@oda.gov.ae
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